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Private Caregiver Jobs in Cape Town 2024 – Apply Now

Private caregiver employment in Cape Town involves providing considerate, individualized care to individuals in the convenience of their own residences. This position typically entails working directly for a family or individual and carrying out a range of responsibilities designed to support the care recipient in their day-to-day activities and overall welfare.

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Details of Private Caregiver Jobs in Cape Town

  • Job Type: Permanent
  • Company: Clicks Group Limited
  • Listing reference: click_014998
  • Listing status: Online
  • Industry: Wholesale and Retail Trade
  • Job category: Call Center and Telesales
  • Location: Cape Town
  • Contract: Permanent
  • Remuneration: Market-Related
  • EE position: Yes

Benefits of Private Caregiver Jobs in Cape Town

  • Flexibility: Private caregiver positions frequently provide schedules and working hours with the intention of enabling caregivers to effectively manage their professional and personal obligations.
  • Establishing a Direct Relationship with Clients: In private settings, caregivers are afforded the chance to cultivate robust, intimate connections with their clients and their families, an experience that can be personally and professionally enriching.
  • A Wide Range of Work Environments: Private caregivers may be employed in assisted living facilities, clients’ residences, or palliative care, among other locations. This affords them the chance to acquire a variety of experiences and competencies.
  • Competitive Compensation: Private caregiver positions in Cape Town frequently provide competitive compensation packages, which may consist of salary or hourly wages, overtime pay, medical insurance, and paid leave.
  • Independence and Autonomy: Private caregivers generally enjoy greater independence and autonomy in their professional endeavors when contrasted with their counterparts in institutional environments. This confers upon them the ability to customize care strategies in accordance with the unique requirements and inclinations of each client.
  • Professional Development: Opportunities for training and professional development may be available to private caregivers in order to advance their careers in the healthcare industry and improve their skill sets.
  • Job Satisfaction: Carers may experience a sense of fulfillment and job satisfaction as a result of the gratifying nature of working closely with clients and helping to improve their lives in a significant way.
  • Work-Life Balance: Work-life balance may be more favorable in private caregiver positions in comparison to institutional settings, given that caregivers are granted greater autonomy over their schedules and have the ability to schedule time off as required.
  • Prospects for Specialization: In private environments, caregivers might be afforded the chance to specialize in particular care domains, including palliative care, pediatric care, or dementia care. This would enable them to concentrate on areas that captivate their attention and expertise.
  • Community Health Contribution: Private caregivers support the health and well-being of individuals in their communities, thereby enhancing the quality of life and health of the community as a whole.

Purpose and Objectives

  • In a call center environment, monitor call volumes while responding to and managing incoming calls concerning pharmacies.
  • Adhering to the provided SLAs and call center policies
  • maintaining a professional and discrete rapport with clients while adhering to SOP
  • Communicating with and assisting customers with inquiries regarding prescription drugs, medications, and other pharmacy-related digital services via telephone or other channels.
  • ensuring that patients receive the highest quality of care and assistance in meeting their healthcare requirements in order to provide exceptional customer service.
  • Maintaining precise records of medication requests and prescriptions submitted by patients through digital pharmacy platforms in accordance with service-level agreements
  • Customer service and troubleshooting for all online platforms and digital services provided by pharmacies.
  • Accurate validation and integration of digital patient profiles accessible via the Internet with the existing profiles maintained by the dispensary
  • Maintaining patient database integrity by performing accurate updates to patient profiles
  • Effective and comprehensive administration of each profile under consideration; when required, engage in dialogue with medical experts.
  • supporting and assisting in-store dispensaries as needed.
  • Communicate with each department as necessary in order to deliver exemplary customer service.
  • Proactively propose process improvements to established procedures in order to exceed the expectations of clients.
  • Ad hoc requirements-driven specifications

Minimum requirements


  • Supplementary Education and Training: Certificate of Pharmacist Assistance (Required).


  • a minimum of two to three years in a post-basic position as a pharmacy assistant.

Skills, Abilities, and Job-Related Knowledge

  • Proficient in communication and employing the telephone with courtesy
  • prioritizing customer support
  • Precision, integrity, and diligence in one’s role as a team member
  • Bilingualism is required, with English proficiency serving as a prerequisite.
  • Capable of assisting with a variety of departmental duties and interacting with patients.
  • possess the initiative and motivation to ensure patient satisfaction.
  • Effective time management strategies
  • Su adaptability
  • Positive perspective
  • capable of operating effectively while under pressure
  • Expertise in the product (including over-the-counter)
  • SAPC, GPP, and relevant legal knowledge
  • Comprehension of the POPI Act
  • Moral conduct and adherence in the workplace

Computer literacy:

  • Essential: Unisolv
  • Essential: Marconi
  • Essential: MS Excel (Intermediate)
  • Desirable: MS Word, Outlook

Essential Competencies

  • exceptional verbal communication skills
  • Honoring principles and morals
  • Managing Personnel
  • Attaining Desired Results and Satisfying Client Requirements
  • Managing disappointments and stress
  • Adapting and Responding to Changes

For More Info:

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  1. How much do home-based care workers make in Cape Town?

    The majority of home-based personal care workers earn a salary between R3 792 and R14 026 per month. A monthly wage for entry-level home-based personal care workers ranges from R3 792 to R7 071. After gaining 5 years of work experience, their income will be between R4 817 and R9 658 per month.

  2. What is the agency for caregivers in South Africa? 

    Best Home Care Agency, Nursing Services of South Africa. For the best home-based care, you can rely on NSSA, the trusted homecare agency. Retirement homes and full-time hospital care are not the only options. Our compliant, friendly team is standing by to assist you 24/7.

  3. How do I become a caregiver in SA?

    The service provider that employs you must ensure that you undergo (or have undergone) home-based care training in order to register you as a caregiver. The South African Qualification Authority must accredit the institution where you received your training, as evidenced by the certificate you possess.

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