If you’re looking for a meaningful role where your work truly changes lives, becoming a Hepatitis C Project Support Worker in the UK could be the perfect fit. These are full-time, community-based roles (not remote) where you’ll work closely with patients, healthcare providers, and support networks. Salaries typically range from £22,000 to £28,000 per year, depending on experience, and no prior healthcare background is strictly required although experience in social care, community outreach, or patient support is a plus.
This is a people-focused role, ideal for individuals who are empathetic, organized, and passionate about helping vulnerable communities access treatment and improve their health outcomes.
NHS England has established 22 Operational Delivery Networks (ODN) across the country to make sure that every patient—regardless of where they live can access timely and effective hepatitis C treatment. With additional funding secured, the UK is determined to eradicate hepatitis C by 2025, making this an exciting time to join the workforce.
In the Bristol and Severn Region Hepatitis C Network, you may be based at the main hub, the University Hospitals Bristol NHS Trust, or one of the partner treatment centers in Bath, Gloucestershire, North Bristol, or Yeovil. As a Project Support Worker, you’ll play a crucial role in connecting patients with care, offering guidance, reducing barriers to treatment, and supporting local initiatives that raise awareness and improve outcomes.
Details of Support Worker Jobs:
- Job Type: Full Time
- Location: Bristol, United Kingdom
- Company: University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
- Salary: 22000-28000 £ / Year
Duties of Hepatitis C Project Support Worker Jobs in UK:
To offer project support to the Hepatitis C Operational Delivery Network. This will entail:
- In order to proactively manage the project deliverables, we are working closely with specialist nurses, clinicians, and support agencies within the Bristol and Severn Hep C Operational Delivery Network (‘ODN’) to support the effective administration of the programs.
- Ensure that the project deliverables are met within the project’s duration by contributing to the ongoing planning of projects.
- Assist in the preparation of documentation for MDT meetings.
- Collect and record patient-level data with precision. Ensure that patients are seen promptly within their pathway by maintaining and entering data into local and national databases.
- Ensuring that the necessary conveyance is arranged and managing patient recall systems for radiology appointments.
- Overseeing the incentive component of the initiative.
Benefits of Hepatitis C Project Support Worker Jobs:
- Meaningful Impact: Support workers in Hepatitis C initiatives have the potential to significantly impact the lives of individuals living with the disease. They assist clients in managing their condition, navigating healthcare systems, and accessing treatment, thereby enhancing their health outcomes.
- Personal Fulfillment: The position is profoundly rewarding due to its responsibility to assist marginalized or underserved populations. This can result in a profound sense of personal fulfillment and purpose.
- Job Security: There is a consistent demand for healthcare and support services for individuals with chronic conditions such as Hepatitis C. This demand offers job security and the potential for long-term employment.
- Specialized Knowledge: This profession enables you to acquire specialized knowledge regarding Hepatitis C, its treatment options, and the obstacles encountered by individuals who are afflicted with the disease. This proficiency may prove advantageous for those seeking to advance their careers in social services or healthcare.
- Career Advancement: The position provides opportunities for professional development, such as training in health education, community outreach, and case management. These abilities are applicable to various positions within the healthcare and social services sectors.
- Interdisciplinary Collaboration: Hepatitis C project support workers frequently engage in collaboration with healthcare providers, social workers, and community organizations, which offers them the opportunity to work as a members of a multidisciplinary team and gain a comprehensive professional experience.
- Advocacy Opportunities: The position entails advocating for the requirements of clients within the healthcare system and the broader community. This advocacy has the potential to result in systemic adjustments that enhance the availability of care and support for individuals with Hepatitis C.
Responsibilities of Hepatitis C Project Support Worker Jobs in UK:
Co-ordination responsibilities:
- Collaborate closely with the Hep C ODN team to proactively manage patients who have been diagnosed with Hepatitis C/B, which may involve working with an unpredictable pattern of events.
- Ensure that the projects are effectively managed and delivered by making decisions where there may be more than one solution, including managing resources and placing orders, while demonstrating an understanding of budget maintenance.
- Deliver critical and evolving messages to stakeholders regarding the advancement of initiatives.
- Book any pertinent follow-up radiology appointments and act on the results of liver scans as necessary.
- Gather, organize, and enter data into a variety of local and national databases to substantiate adherence to the pertinent national standard(s).
- Utilize a variety of IT applications to conduct project data audits in order to facilitate ongoing project monitoring with NHS England.
Tracking responsibilities:
- Collaborate to establish processes and procedures that will enable the monitoring of the progress of individual patients through their pathway, thereby guaranteeing a seamless and efficient service for patients.
- Calendar inbox accessibility.
- Assist the Hepatitis C ODN team in the timely monitoring of patients with cirrhosis.
- Assume responsibility for patient tracking, which includes the development and maintenance of a current inventory of patients who require follow-up scans to guarantee that they are conducted on time.
- Collaborate with patients to ensure the engagement of patient cohorts that are difficult to reach by managing patient transport as needed.
- Ensure that an exceptional and efficient service is provided by maintaining effective communication with medical and nursing staff, as well as other clerical and secretarial colleagues (including clinical coding). Additionally, negotiate with external stakeholders from voluntary and third-sector organizations.
- Provide the project team with regular, comprehensive updates regarding the progress of specific initiatives, including any unforeseen changes.
- Communicate with specialist nurses regarding patient outcomes.
Other responsibilities:
- It would be advantageous to possess a practical understanding of Medway, ICE, and other information management systems.
- Demonstrate a professional, courteous, and positive attitude by setting an example.
- Collaborate with a diverse array of personnel, departments, and services to guarantee that a high standard of care is consistently provided. This encompasses various services, such as pharmacy, imaging, and patient transport services (PTS).
- Develop and implement new or revised policies, processes, or methods of operation as necessary, in accordance with the pilot’s development.
- Ensure that the work environment is secure and in accordance with the established health and safety standards and legislation.
- Demonstrate a clear comprehension of patient rights and confidentiality legislation in order to adhere to the requirements of pertinent legislation and local information governance policies and codes of practice. Additionally, demonstrate a demonstrated capacity to make independent decisions based on this knowledge.
- Ensure that all pertinent legislation, local and national policies, codes of practice, and guidelines for best practice are consistently followed.
Knowledge and Experience:
Essential
- Experience in the interpretation and extraction of information from paper and electronic records, utilizing a variety of clinical information systems
- Working knowledge of a variety of computer systems
- Experience working independently and collaboratively as a member of a team Experience in NHS work and collaboration with multidisciplinary teams
- A comprehension of the appropriate time to escalate inquiries
- Experience in the management of stock, the procurement of supplies, and the monitoring of project budgets
- Experience in assisting a project manager in the planning and organization of intricate events or pieces of work to guarantee the successful completion of a project
Desirable
- Experience in the development and implementation of policies, procedures, and work methods for a new project; experience in interacting with the public; experience working with adults who have hepatitis C and drug/alcohol addiction issues
Skills and Abilities:
Essential
- Capacity to function both independently and collaboratively Capacity to make decisions in high-pressure situations with strict deadlines
- Capacity to strategize, prioritize, and modify the approach to guarantee the efficient and effective completion of the workload
- Exhibit exceptional organizational and administrative abilities in relation to the overall completion of a project and one’s burden.
- Exhibit a comprehensive understanding of patient information systems.
- Capacity to independently plan and execute assignments
- Capacity to effectively manage sensitive, confidential, and unpredictable or evolving information Exceptional proficiency in Microsoft Office applications
- The capacity to effectively communicate in order to provide critical updates regarding the progress of a project, even in the event of unforeseen changes. Additionally, the capacity to establish and execute policies, processes, and procedures that guarantee the efficient operation of a project.
Desirable
- Understanding of medical and anatomical terminology
Qualifications and Training:
Essential
- 5 GCSEs or NVQ Level III or equivalent IT skills or qualifications to ECDL/RSA standard Educated to NVQ Level 4 or 5 or equivalent, including a foundation degree, Higher National Diploma, Diploma in Higher Education, or other diploma or equivalent level of knowledge
Aptitudes:
Essential
- Reliable and methodical, with a focus on accuracy and precision
- Self-motivated, ardent, and approachable
- Exhibit a propensity to learn and develop a role, as well as a flexible and adaptable approach to work.
- Demonstrates diplomacy and interpersonal skills, as well as the capacity to engage with individuals from a variety of origins and positions.
- Capacity to influence, motivate, and negotiate with individuals in order to advance a project Capacity to make decisions regarding unforeseen circumstances and determine an appropriate solution in cases where there may be multiple viable options.
List of Hepatitis C Project Support Worker Jobs in UK:
Community Hepatitis C Support Worker Jobs in UK:
Community Hepatitis C support worker jobs in UK play a vital role in helping individuals manage and overcome Hepatitis C within their local communities. Salaries typically range between £22,000 and £28,000 per year, depending on employer and location.
Community support workers provide advice, education, emotional support, and guidance to people diagnosed with Hepatitis C. They also help clients access healthcare services, attend medical appointments, and follow treatment plans. Employers usually require experience in community health, social work, or support services, along with strong communication and interpersonal skills.
Healthcare Hepatitis C Project Worker Jobs in UK:
Healthcare Hepatitis C project worker jobs in UK are focused on delivering targeted health programs and initiatives to reduce the impact of the disease. Average salaries range from £23,000 to £30,000 annually, depending on the scope of the project and the employer.
Project workers are responsible for supporting healthcare teams, coordinating awareness campaigns, assisting patients through treatment programs, and collecting data for health improvement strategies. Employers often look for candidates with a background in public health, nursing, or project management. This role offers excellent opportunities for those passionate about healthcare development and disease prevention programs.
Outreach Hepatitis C Support Worker Jobs in UK:
Outreach Hepatitis C support worker jobs in UK involve working directly with vulnerable populations, including homeless individuals, people with substance misuse issues, and communities at higher risk. Salaries generally range from £21,500 to £27,000 per year.
Outreach workers provide face-to-face support, testing referrals, harm reduction advice, and access to treatment programs. Employers typically seek candidates with experience in outreach, community work, or addiction services, as well as empathy and the ability to build trust with at-risk groups. This role is essential for reaching people who may not access traditional healthcare services.
Hospital Hepatitis C Support Worker Jobs in UK:
Hospital Hepatitis C support worker jobs in UK focus on providing direct assistance to patients within NHS hospitals and specialist clinics. Salaries typically range from £23,000 to £31,000 annually, depending on experience and hospital location.
Hospital support workers help patients by coordinating appointments, offering emotional support, explaining treatment plans, and working closely with doctors and nurses. Employers often prefer candidates with healthcare or social care qualifications and prior hospital experience. This role offers excellent career growth in the healthcare sector and the chance to make a direct impact on patient recovery.
Disclosure and Barring Service Check:
This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) of 1975. Consequently, it will be necessary to submit a disclosure application to the Disclosure and Barring Service (formerly known as the CRB) to verify any prior criminal convictions.
Certificate of Sponsorship:
All other applications will be considered, including those from job seekers who require current skilled worker sponsorship to work in the UK. For additional information, please consult the UK Visas and Immigration website (opens in a new tab).
Since April 6, 2017, skilled worker applicants who are seeking entry clearance into the United Kingdom have been required to submit a criminal record certificate from each country in which they have resided continuously or cumulatively for 12 months or more in the past decade. This requirement also applies to adult dependents who are over the age of 18. Guidance is available at this location. Checks of criminal records for applicants from abroad (opens in a new tab).
Frequently Asked Questions:
What is a Hepatitis C Project Support Worker?
Charitable organizations or community health settings typically employ Hepatitis C Project Support Workers to provide assistance to individuals impacted by Hepatitis C. Their responsibilities may encompass counseling, education, outreach, and assistance in obtaining healthcare services.
What support does the employer provide for sponsored workers?
Employers who sponsor visas typically offer assistance with the visa application process and may also offer relocation assistance. It is advisable to inquire explicitly during the interview process, as this is subject to significant variation among employers.
Do UK employers sponsor visas for Hepatitis C Project Support Worker roles?
The employer is responsible for sponsoring these positions. Large healthcare organizations or charities may provide visa sponsorship, but smaller employers are less likely to do so. It is critical to check the job posting for any indication of visa sponsorship or to contact the employer directly.
